Help & support

Email support@vocapi.app if you need help with Vocapi.

Find an answer

• Subscriptions and billing: cancel a subscription, restore a purchase, or request a refund.
• Your account and data: sign in, delete your account, or request your learning data.
• Audio and reminders: check sound, notification permissions, and reminder settings.
• How reviews work: understand review timing and missed answers.
• Offline reviews and sync: use saved cards and check answers waiting to sync.
• My Words and My Dictionary: find a learning card or something you saved.
• Switch or pause a language: choose your current course and manage its reviews.

Contact us

Tell us what you were trying to do and what happened. For an app problem, include your device model, operating system, and app version if available. The language you were studying and the screen you were on can help us find the problem.

You can send feature suggestions to the same address.

Other inquiries

• Report a security vulnerability.
• Community, educator, and partnership inquiries.
• For access, correction, or deletion of personal data, email privacy@vocapi.app. See Your account and data for the available requests.